Privacy Policy

Last updated: January 2025

Introduction

Hablemos ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Spanish learning application.

Information We Collect

1. Information You Provide

  • Voice Recordings: When you use the conversation feature, your voice is recorded and sent to our servers for speech-to-text processing
  • Learning Preferences: Your selected difficulty level and learning goals
  • Support Inquiries: Information you provide when contacting our support team

2. Information Collected Automatically

  • Usage Data: Lessons completed, XP earned, streak counts, and feature usage
  • Device Information: Device type, operating system version, and app version
  • Performance Data: Crash reports and error logs to improve app stability

3. Information We Do NOT Collect

  • We do not require account creation or login
  • We do not collect your name, email, or personal identifiers
  • We do not collect location data
  • We do not collect contacts or photos

How We Use Your Information

We use the collected information for the following purposes:

  • Speech Processing: To convert your spoken Spanish into text for AI conversation responses
  • App Functionality: To track your learning progress and maintain streaks
  • Service Improvement: To analyze usage patterns and improve the learning experience
  • Bug Fixes: To identify and fix technical issues
  • Customer Support: To respond to your inquiries and provide assistance

Voice Data Processing

When you use voice features in Hablemos:

  • Your voice recording is sent securely to our backend servers
  • We use Google Cloud Speech-to-Text API to transcribe your speech
  • Voice recordings are processed in real-time and are not permanently stored
  • The transcribed text is used to generate AI responses and provide feedback
  • You can use the app without the microphone by typing your responses

Important: We do not use your voice recordings to train machine learning models or for any purpose other than providing the speech-to-text functionality within the app.

Third-Party Services

We use the following third-party services to provide our app functionality:

  • Supabase: For backend infrastructure and edge functions
  • Google Cloud: For speech-to-text and text-to-speech processing
  • Google Gemini: For AI conversation responses
  • Apple StoreKit: For subscription management

These services have their own privacy policies, and we encourage you to review them. We only share the minimum data necessary for these services to function.

Data Storage and Security

  • Local Storage: Your learning progress, preferences, and streak data are stored locally on your device using SwiftData
  • No Cloud Sync: We do not sync your personal learning data to external servers
  • Encryption: All data transmitted to our servers uses HTTPS encryption
  • Transient Processing: Voice data is processed in real-time and not retained after processing

Data Retention

  • Voice Recordings: Not retained; processed in real-time and immediately discarded
  • Local App Data: Retained on your device until you delete the app or clear app data
  • Support Communications: Retained as long as necessary to resolve your inquiry
  • Analytics Data: Aggregated and anonymized; retained for up to 24 months

Your Rights

You have the following rights regarding your data:

  • Access: You can access your learning data within the app's Profile section
  • Deletion: You can delete all your local data by uninstalling the app
  • Opt-out: You can use the app without the microphone (type instead of speak)
  • Disable Analytics: Contact us to opt out of anonymized analytics

Since we do not collect personal identifiers, we cannot link data to individual users. If you have specific privacy concerns, please contact us.

Children's Privacy

Hablemos is intended for users of all ages. We do not knowingly collect personal information from children under 13. The app does not require account creation or personal information to function. If you believe a child has provided personal information through support channels, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: laxushah45@gmail.com

Support: support@hablemos.app

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). Since Hablemos does not sell personal information and minimizes data collection, most CCPA provisions do not apply. However, you still have the right to request information about our data practices by contacting us.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR. Given our minimal data collection practices and local-first approach, we process very limited personal data. For any GDPR-related requests, please contact us at laxushah45@gmail.com.